Covetrus celebrates one year since launch of cloud-based veterinary operating system
Covetrus, a global leader in animal-health technology and services, celebrated one year in June 2023 since the launch of Covetrus Pulse, its revolutionary cloud-based veterinary operating system (vOS).
According to a news release, data compiled by the company shows that use of Pulse saves veterinarians valuable time and as a result, increases revenue for the practice and improves outcomes. Now supporting more than 3,000 veterinary practices, Covetrus Pulse is the fastest growing vOS in North America, moving the industry forward by offering the clinical applications providers need in a single, connected ecosystem.
Benjamin Wolin, president and CEO of Covetrus, said in the news release that he and his team are amazed by the collaborative process with clients to build a truly innovative offering which specifically addresses the challenges of veterinary practices and helps build ongoing revenue for the practice.
"Pulse is designed to ease vet practice pain points, give practices the gift of more time to focus on their pet patients, grow practice revenue, and work to achieve optimal health outcomes," he said.
A study demonstrated that Pulse saved approximately three hours each week, providing much-needed relief to overworked, understaffed veterinary practices. Pulse workflows enable more face time with pets and less screen time, so that providers can focus on the patient, ask the right questions, and improve outcomes.
Covetrus estimates veterinarians who utilize Pulse could have an additional 200 to 250 appointments per veterinarian each year, increasing revenue for the practice. In addition, more than 40 percent of Pulse users are accessing the system on a mobile device, further streamlining operations for vet practices and enabling a seamless digital experience for veterinarians and pet parents.
This data can deliver care and maintain strong client relationships when and where their practice and business strategy demand it.
When Dr. Heather Moreau, owner of Canyons Veterinary Clinic in Cottonwood Heights, UT, decided to open her own practice, she spent countless hours conducting research on which practice management software would best meet her needs. With the assistance of her operations manager, Sierra Miller, they selected Pulse.
"In our experience, Pulse continues to be the most user-friendly platform with which I have ever worked," said Miller. "I am constantly telling new staff how easy it is to navigate and learn. It makes our jobs as customer services representatives, nurses, animal care assistants so much easier."
Over the past year, Covetrus has continued to advance Pulse with data-driven user insights, incorporating more than 1,500 user submitted ideas and enhancements to optimize its operating system in the areas vet practices needed most: solving for staff management/workflow challenges and practice operation needs and strengthening client communication and vet-pet parent relationships.3
The newest features for the solution include:
- Text-to-pay + Collect Deposits: Provides a convenient way for pet parents to make payments via text. Enables providers to collect a deposit for appointments.
- Task Board Advanced Personalization: Teams stay on top of tasks seamlessly, with enhanced abilities to create filters and sort / assign staff and due date. Also enables handling of emergency tasks.
- Consolidated Service Catalog: Saves time through bulk editing capabilities. Plus, new features to manage billables for multi-location practices, allowing staff to quickly create billables for new locations.
A more in-depth discussion of Pulse innovations and its impact on real-world veterinary practice challenges can be found on the Covetrus Connected Care podcast, which helps veterinary practitioners tackle the real-world challenges they experience, from the front desk to the exam room and beyond. Each episode dives into the technologies and innovations that are improving the world of animal health and the future of modern veterinary care. To listen the latest episode, visit: https://software.covetrus.com/veterinary-insights/blog/podcast/covetrus-connected-care/
About Covetrus
Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We are bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. Covetrus is headquartered in Portland, Maine with more than 5,700 employees serving over 100,000 veterinary customers around the globe. For more information about Covetrus visit www.covetrus.com.
Comments
Related Articles
Copyright © 2025 - All Rights Reserved
ISSN 2768-198X
List
Add
Please enter a comment