Shepherd Veterinary Software releases first-ever Emotional Medical Record workflow in collaboration with Fear Free
by Katie Pfaff
Shepherd Veterinary Software, founded by practicing veterinarian Dr. Cindy Barnes, recently announced the release of a custom-built Emotional Medical Record workflow for Fear Free Certified® practices.
According to a news release, Shepherd is currently the only practice management software that successfully integrates with Fear Free certified practice standards. By streamlining the physical exam workflow and removing the need for additional paperwork, Shepherd Software allows Fear Free certified practices to better track a patient’s fear, anxiety and stress (FAS) score more easily over time.
Barnes said in a news release that the organizations are making the exam process more efficient and less stressful for pets, pet owners and veterinary staff.
Pre-visit questionnaires are also available to inform staff of patients' needs prior to their appointment. Notes such as triggers, likes and preferred distraction techniques can be added to the patient's profile, helping everyone have the most comfortable experience possible.
Dr. Marty Becker, founder of Fear Free, said that veterinary professionals can more easily accommodate patients' needs when the medical history, past exam notes and FAS scores are easier to see.
"Offering our Emotional Medical Record as a workflow directly inside Shepherd is groundbreaking for our certified practices," he said in the news release.
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